Advancing the Field
High-Quality Health Care

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Optimizing Care Models

Promoting High-Quality Health Care

Through systems thinking and harnessing political will, health systems can transform quality of care by reimagining the structure and scope of its care models. In Jordan, LHSS helped the Ministry of Health reorganize its intensive care units through the development of a multidisciplinary team competency framework and introduction of critical care as a sub-speciality. The piloting of the “universal nurse” model in Kyrgyz Republic, supported by LHSS, expanded nurses’ autonomy and scope of practice, enabling better adherence to care protocols and increased patient satisfaction. In both countries, the shock of the COVID-19 pandemic and the process of identifying champions within the health system helped overcome political roadblocks to change. And in Colombia, LHSS assistance to develop a collaborative care model between a network of community hospitals and a high-level teaching hospital through telehealth contributed to a reduction in maternal and neonatal mortality, which spurred  national government to include the model in its maternal and child health plan.

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